1-2 years experience with specialization in development of graphical user interface for embedded devices (for Junior positions) OR 5 and more years of related experience in development of graphical user interface for embedded devices. (for Senior and Staff positions)
Mandatory Key Skills
1) Strong understanding to Object-Oriented Analysis and Design (OOAD).
2) Excellent/Strong programming skills in C++.
3) Experience in model-based design and implementation of GUI and its logic & control
4) Experience in design and implementation of widgets and animation for embedded systems will be a definite advantage.
5) Good understanding of real-time system architecture/design.
6) Experience in embedded development tools (emulators, analyzers, oscilloscopes, etc).
7) Experience with software configuration management tools / version control tools.
8) Analysis and design experience using UML preferred.
9) Customer-oriented and committed to work systematically under tight schedules.
10) Able to learn and work independently and within a team expected.
11) Good written and oral communication skills.
12) Experience in leading technical topics is required for Senior & Staff positions.
13) Experience in Structured Problem solving methods( e.g. 8D method) is required for Senior & Staff positions.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases