Establish and drive procurement of material and services in alignment with business Leadership for your assigned commodity/category and/or region as per Annual Operating Plan and Strategic Plan. You will have site responsibility for driving competitive commodity and category supply strategies to achieve lowest Total Cost for your site, reduced Working capital via Negotiation planning and execution, High Growth Region Sourcing, Value Engineering and Sole/Single Source elimination. You will manage Supplier Performance to support your commodity/category and/or region and ensure supply continuity. You will be managing several projects in a dynamic environment. You will ensure compliance with company business policies and procedures, Export/Import regulations.
Deliver Productivity and Working Capital Objectives Ensure Supplier Performance to meet Quality and Delivery Objectives Effective Supplier Relationship Management
You Must Have
Bachelors Degree Engineering/Business/Supply Chain or a related field
Experience in Electromechanical – Transformer/Motors
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases