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Keywords / Skills : Software Development Life Cycle, incident management, change management, ITIL, Testing, SQL Programming, Software Testing, snow, Service Now, Incident Management, Service Management, Change Management and Problem Management

4 - 10 years
Posted: 2019-03-27

Nationality
Malaysia
Industry
IT/ Computers - Software
Function
IT
Role
Other Information Technology - Associate
Education
Bachelors
Degree
Posted On
27th Mar 2019
Job Description
Responsibilities 
  • To possess knowledge on SDLC (Software Development Life Cycle) and understand the application architecture 
  • To gather knowledge on Business workflows and different products handled by the Client 
  • To perform Code deployment into UAT region 
  • To perform Smoke/Sanity testing after code deployment to ensure deployment is successful 
  • To raise RFC for UAT signed off Incidents/CR’s for deploying into Production 
  • To plan and execute Batches on demand & manage and resolve Environmental issues and showstopper 
  • Tracking/Planning/Discussions of CR/Defects list for a Release until Production deployment 
  • Exhaustive User Support in running UAT phase in planned timelines 
  • To generate report/test data for performing testing & remain as an interface between User and Developer for resolving any issues/clarifications raised for the CR/Defects 
  • To remain as an interface between User and IBM/Network team to resolve any network/application related issues 
  • To define SLO/SLA for each activity been performed in UAT region & escalate to application stakeholders in case of any slippage forecasted in completion of UAT for any CR/Defects 
  • Managing activities performed in UAT region ensuring adherence to defined SLA 
  • User support for resolving any clarifications on CR/Defects post production phase 
  • To manage UAT region by tracking all the activities/task been performed and support for any production work around issues or new product testing undergone in UAT region 
  • Documentation and circulation of Weekly/Monthly status reports 
Requirement:

  • Hands-on work experience with the following: 
  • Knowledge with IBM iSeries AS400, SQL Server Management Studio, IBM WebSphere, SOAP UI 
  • File transfer/server communication protocol tools such WinSCP and Putty 
  • SQL Programming skills 
  • Experience on execution/scheduling batches with Windows Batch Scheduler 
  • Ticketing tools such as Service Now 
  • Windows Operating systems like Windows7, Windows XP, Windows 2000 
  • MS Office Suite (2010,2013): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio 
  • Servers: Windows 2000, Windows 2003, Windows 2008 


About Company

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients'​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
About Recruiter
Cognizant Technology Solutions Singapore
Executive - HR
Cognizant Technology Solutions Asia Pacific Pte. Ltd
...
Skills I hire for IT Infrastructure, DWBI, JAVA, Dotnet, ERP, CRM, Testing, Buisness Analyst, AML,PM
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