Nano G is a brand incorporated under the company of Nano G Central Sdn Bhd. In collaboration with Nanophos, Nano G is mainly focusing on environmental sustainability by introducing today’s Green Technology products and applications. Nano G supplies a full range of products & services from pre-cleaning to post-protection on all kinds of surfaces.
Nanophos harnesses nanotechnology to create an invisible surface barrier that repels water, oil, and stains, adding more advantageous attributes such as anti-microbial and self-cleaning effects on all treated building surfaces.
"Green technologies, going green is bigger than the Internet. It could be the biggest economic opportunity of the 21st century. Moreover, if we succeed it’s (going to) be the most important transformation for life on the planet." – John Doerr
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases