Quota carrier in charge of selling consulting services portfolio of Microsoft Dynamics AX, Dynamics 365, Office 365 and related Microsoft technology.
Work together with Marketing team to develop new ERP sales lead by ways of lead generation activities such as cold calling, social networking, marketing events, etc
Qualify leads. Provide leadership and account management in communicating effectively with prospects, customers, pre-sales team, project-delivery team. (Meetings, Quotations, Proposal, Presentation etc.)
Maintain appropriate levels of involvement in customer issues requiring resolution including inquiries, meetings, payments and other matters requiring field services leadership and management.
Continue to build and grow personal knowledge of industry trends and related company solution offerings, as well as your general business management skills.
Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Business Studies/Administration/Management, Marketing, Commerce or equivalent.
Required language(s): Bahasa Malaysia, Chinese, English
At least 2 year(s) of working experience in the related field is required for this position.
Preferably Junior Executives specializing in Sales - Engineering/Technical/IT or equivalent.
Full-Time and Contract position(s) available.
Travelling is required for this position including overseas business trip and possess own transport.
Relocation opportunity to work in 9 Dots Singapore office or Thailand office.
The Company offers a competitive reward package which consists of basic salary, allowances, commissions, performance bonus, company trip, a minimum of 18-day annual leave and a 5-day work week.
We are Microsoft Gold Certified Partners with many years of successful ERP implementations in the ASEAN region. 9 Dots Consulting has successfully delivered ERP projects for satisfied customers in various industries, including MNCs, public listed companies as well as SMEs. We have established presence in Singapore, Malaysia and will soon begin our Thailand operations.
9 Dots Consulting is the preferred ERP (Enterprise Resource Planning) solutions partner in helping your business increase profitability by implementing the latest ERP solutions.
WORK LOCATION Address: B-3A-08 & B-3A-06, Menara Prima, Jalan PJU 1/39, Dataran Prima 47301 Petaling Jaya, Selangor, Malaysia
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases