Responsible for the Company’s Poultry and Egg sales-related activities including developing new business, growth strategies and opportunities in the market and maximize long term profitable volume growth.
Realize sales budget (target) both in volume, margin and market share.
Analyses the market and determines the sales strategy including a market-specific pricing policy.
Enhancing, optimizing and controlling the agent network.
Participate in generating "Proven Solutions", sales manuals, product and solution templates for proposals and other specific sales material.
Take part in trade shows and other relevant marketing projects.
Resolve customer complaints regarding sales and service and managing key client relationships.
Works in close collaboration with Customer Solutions, HQ to ensure a smooth order handling process and by forwarding feedback from customers or new product ideas/markets requirements to the respective departments.
Give advice on farm design and lay-out, negotiate price within limits of authority and payment terms.
Recommend and implement detailed annual sales operating plans and preparation of sales performance reports for strategic analysis and review on a monthly or quarterly basis.
To coach and manage the local sales and sales support team in achieving the Company’s objectives and goals and deliver excellent service to the customers.
Degree in Business, Marketing, Engineering or any other equivalent qualification.
Minimum 10 years’ experience in investment goods with relevant experience as a Sales Manager with P&L responsibilities.
Excellent business acumen with a proven business track record.
Excellent networking and interpersonal skills.
Proactive, able to work independently and able to adapt to a matrix reporting environment.
Strong written and verbal English communication skills.
Strong leadership and coaching skills with evidence of building, retaining and motivating a high performance sales team.
Those with Asian country sales production or sales engineering experience in the fields of agriculture shall be favourably considered.
Big Dutchman with its headquarters in Germany is the recognized global market leader in innovative technology and equipment for modern poultry management since 1938.
Across five continents and in more than 100 countries, Big Dutchman has built upon the success in housing and feeding systems for poultry production, extended the product range to include "easy-to-operate" to computer-based management systems, climate solutions and exhaust air treatment systems.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases