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Keywords / Skills : SAM Engagement Manager,

1 - 4 years
Posted: 2019-07-18

Industry
Recruitment/Staffing/RPO
Function
Customer Service/Call Centre/BPO
IT
Role
Customer Service Executive
Posted On
18th Jul 2019
Job Ref code
2467053
Job Description
Job Description :

Responsibilities:

In this context, key responsibilities include:
Working with account teams and segment leadership to drive the SAM engagement strategy and execution with a balanced approach that delivers value to customers beyond just compliance
Analyzing and selecting accounts, and managing the opportunity pipeline across the sales stages of the Microsoft Selling Process (MSP)
Articulating the benefits of SAM to gain buy-in directly with customers at CXO and IT leadership levels, then selecting the right SAM Partners to work with the customers throughout the engagement
As part of the account team, ensuring visibility of the unique customer insights that are uncovered during SAM reviews, supporting a One Microsoft approach to selling
Roughly 80% of the time is focused on driving SAM execution with customers, with remaining time spent on identifying and qualifying leads, partner readiness, data analysis and reporting, and internal evangelism with account teams.

Requirements:
Bachelors Degree/MBA/Masters in Finance, Communication, Marketing, or IT.
At least 1 year of experience in: Internal Azure, O365, and SAM Pitch Perfect completion
Professional certifications: IAITAM CSAM, Microsoft MCP for SAM (exam 70-713), PCSAM (IBSMA), BCS SAM Foundation, BSA SAM Advantage, or ITAMOrg SWAM.
Candidates must have 5-8 years of practical experience in sales, technical sales, and channel and/or business development.
2-3 years of management experience strongly preferred, or comparable cross-group responsibilities (e.g. Project Manager for significant projects with cross-group impact and membership).
Key Skill(s)

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