Supply Chain Manager must ensure products, services and supplies that meet the company needs in operations activities.
Procure supplies / materials.
Analyze the company's supply needs to maintain good inventory.
Predict material requirements and respond to demand for any significant changes.
Schedule purchases, complete and submit the necessary documents from both supplies and customers.
Develop logistics management and implement purchasing and contract management instructions, policies and procedures.
Drive the SCM team in cost reduction.
Supply Chain Management expertise, leadership communication abilities, attention to details, analytical thinking, problem solving, professional planning experience, some knowledge of ERP systems (preferably on EPICOR, SAP), experience with importation and customs brokerage.
Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Logistics, Business, Engineering, Supply Chain Management.
Preferably Manager specialized in Manufacturing/Production Operations or equivalent.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases