Responsible for all secretarial and administrative duties, corporate and personal matters for the Director Office including screening incoming calls, emails, letter writing, dealing with general correspondence with external parties and meeting minutes.
Maintaining, scheduling and coordinating Director's appointments, meetings, travel bookings, accommodation and logistics arrangements.
Prepare Director's expenses claims and correspond to respective party.
Maintain strict confidentiality and interact professionally with all levels of Management and staff.
Undertake other special assignments, ad-hoc functions and related duties as and when required
Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field or equivalent
1 year of experience in related field, however fresh graduates are also encouraged to apply.
Strong command of written and spoken English & Mandarin is essential for this position
Proficient in Microsoft Office (Excel, Word & Power point)
Meticulous, analytical and has an eye for details
Able to work with minimum supervision and independently with high integrity
New Hoong Fatt Holdings Berhad (NHF) is listed on the Main Market of Bursa Malaysia. We are a market leader in the manufacture and supply of automotive spare parts to the replacement market. Besides Malaysia, our products are marketed to over 60 countries, with 2 overseas operations in Jakarta, Indonesia and Shanghai, China.
NHF Group subsidaries are: New Hoong Fatt Auto Supplies Sdn Bhd MJ Manufacturing Industries Sdn Bhd Auto Global Parts Industries Sdn Bhd New Hoong Fatt Industries Sdn Bhd New Hoong Fatt Ventures Sdn Bhd Ampire Auto Parts (Shanghai) Co. Ltd PT. NHF Auto Supplies Indonesia
In line with our expansion plans, we are seeking highly motivated and committed individuals to join us, to be part of the team to drive the company forward. Adopting a Change Ready value, we are constantly challenging ourselves to be one step ahead of others.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases