Work closely with Cross functional team to drive Executable and Strategic Go to Market plan for New Product Introduction (NPI)
Manage Profit & Loss & Deliver on Balanced Scorecard – Revenue, Margin, Market Share and Growth.
Maintain the solid understanding of product mix, price erosion and pricing strategy
Drive SIOP Monthly Portfolio review, End of Life & product Rationalization, Finished Goods Inventory Management
Drive promotion activities to drive NPI and Line of Business (LOB) revenue
Drive Value Selling during price approval process
Coaching to sales team and partner for product positioning and value selling
Work closely with Independent Solutions Vendor (ISV) team to drive on-boarding of ISV’s in a region
Engage and work collaboratively with Marketing and Sales functions on communications, demand generation, campaigns etc to increase market penetration
Provide thought leadership in the Sales, Product, Solution and Pricing strategy for the large and strategic projects.
Establish regular engagement with Cross functional engagement across functional areas including Sales, Marketing, Solution Architects, services, Supply Chain, Finance to drive short term and long term objectives for a business.
Enhance and accelerate the adoption of new and existing products & solutions, in close partnership with Sales and Solution architects.
Close engagement with Regional Product Marketing and Global Product Marketing team for all Line of Business including Print, Scan and Mobility
Monitors and tracks key performance indicators
You Must Have
Bachelor degree in Engineering or Masters in Business Administration is desired
Minimum 5 years experience with Outstanding experience in AIDC or IT industry
Driven to work in a collaborative environment to motivate self and others to achieve results
Successful track record in High Growth Region countries in APAC (Japan, Korea, Australia, New Zealand)
Familiar with solution sales
Strong experience in operating in cross functional environment
Experience in Product Management / Marketing is desired
We Value
Driven to work in a collaborative environment to motivate self and others to achieve results
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases
