We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients.
UI/UX Designer responsibilities include gathering user requirements, designing graphic elements and building navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you.
Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base.
Gather and evaluate user requirements in collaboration with product managers and engineers Illustrate design ideas using storyboards, process flows and sitemaps
Design graphic user interface elements, like menus, tabs and widgets
Build page navigation buttons and search fields
Develop UI mockups and prototypes that clearly illustrate how sites function and look like
Create original graphic designs (e.g. images, sketches and tables)
Prepare and present rough drafts to internal teams and key stakeholders
Identify and troubleshoot UX problems (e.g. responsiveness)
Conduct layout adjustments based on user feedback
Adhere to style standards on fonts, colors and images
Proven work experience as a UI/UX Designer or similar role
Portfolio of design projects
Knowledge of wireframe tools (e.g. moqups, Wireframe.cc and InVision)
Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
Team spirit; strong communication skills to collaborate with various stakeholders
Trakomatic is one of South East Asia's fastest growing startups. Our mission is to digitize Planet Earth. We specialize in cutting-edge video analytics technologies that equip global businesses big or small with people counting, tracking and facial recognition analysis solutions. Our clients access our comprehensive dashboard which provides real-time overviews, campaign management, automated weekly reports, alters & notifications which can be integrated easily with POS (Point of Sales system), CRM, staff rostering data and third party system through our API (application programming interface). Our analysis and insights enable business leaders and practitioners from a diverse range of verticals including Retail, Banking, Government and Transportation, to make smarter data-driven decisions.
We are looking for highly motivated team players that can join our growing team. We'd love to hear from you.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases