• Virtualization Certification (VMWare vSphere, Microsoft Hyper-V and Redhat Virtualization).
• Degree or Engineering in Computer Science/IT
• 3 to 5+ years in virtual infrastructure
• 6 to 8+ years in Microsoft Technology
• 3 to 5+ years in Linux Operating System
• Experience in designing complex virtual infrastructure solutions in a mid-to-large scale data center environment.
• Experience with various type of virtualization migration tools (P2V, V2V)
Job Descriptions
• Administration of various type of virtualization platform (VMware ESX, Microsoft Hyper-V and Linux Virtualization)
• Perform various type of virtualization task include P2V, V2V migrations, cloning and template creation
• Expertise on all different Wintel Technologies and OS related applications include Microsoft Hyper-V, Sharepoint, Exchange, File Server, Clustering , load balancing, DNS, DHCP, ISCSI and Windows Server Update Services (WSUS)
• Expertise on all different Linux OS (Redhat , Centos)
• Implementation and administration of Samba Active Directory
• Good Understanding of IP based platforms and addressing include DHCP, DNS and WINS services
• Performing daily health checks for Microsoft and Various type of virtualization product (VMware, Hyper-V and Linux)
• Responsible for decommissioning server from the production environment by involving different application teams
• To provide problem diagnosis and resolution related to Microsoft & Virtualization issue
• To ensure operational procedures are in place, maintained and followed
• To lead the technical support recovery activities following failure, including disaster recovery
• To provide advice & guidance to other groups on technical and operational issues
• To provide incident & services fulfilment and support Microsoft & Virtualization products related issue
• To conduct change management task related to support Microsoft & Virtualization
• To conduct patch management activity on Microsoft Wintel services (Physical Server or VMs)
• Perform diagnosis, troubleshoot, and conduct root-cause analysis for any issues escalated on Microsoft or Virtualization platforms within YTLC and its customer base
• RCA preparation within SLA RCA submission for any issues escalated to Microsoft or VMware within YTLC and its customer base
• Provides guidance to change management for changes related to virtual infrastructure
• Manages the acquisition and installation of virtual infrastructure components
• Development and maintenance of Virtual Infrastructure Blueprints
• Responsible for meeting the system availability targets defined in the Service Level Agreement
• Assisting in incident and problem management processes to resolve issues related to virtual infrastructure
• Create and update documentation for Microsoft or different virtualization platform. The documentation would include standard operating procedures, solutions, knowledge base articles and applicable project documentation
• Work with customers on projects or incident ticket related to Microsoft or different virtualization platform in order to meet both customer and YTLC’s requirements