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Service Desk Analyst

Keywords / Skills : Service Desk, IT service desk, Service desk analyst

2 - 3 years
Posted: 2018-10-24

Job Description
• Candidate must possess at least a Degree, Diploma, Advanced/Higher/Graduate Diploma, IT related field.
• Expertise in the following: Windows Desktop Operating Systems; PC Hardware; Peripherals; MS Office; Imaging software.
• At least 1-2year(s) of working experience in the related field.
• Good interpersonal skills and customer interface skills - both on the phone and in person with customers and colleagues. • ITIL knowledge and general certifications such as Window 7 is an added advantage. • Willingness to work on 24/7 shift/weekends and PH.
• Contract Basis.

About Company

Accion Labs Solutions is a global Innovation-centric organization with 100% focus in the emerging technologies offering Business Innovation services, Strategic consulting, and full-lifecycle implementation services to our clients. We have experience in a range of products – consumer facing products, enterprise products, infrastructure products, EAI/ESB/BPM products.

Accion's suite of services aim to meet the unique requirements of organizations, from business consulting, developing custom solutions (Software Engineering), implementing packaged solutions (Application Implementation), to outsourcing and managing applications. We are a rapidly growing, highly competitive and responsive organization with professional management, strong technical and financial resources and deep commitment to fully serve its clients in Singapore, Malaysia, India, U.K and USA.

Opportunities abound when you work @ Accion, a World-Class Software Solutions and Service Provider.
We are always looking for professional who possess an ability to Think out of the box, the ability to evoke that Entrepreneurial streak residing somewhere within themselves and If you have outstanding skills, high energy, and like to work in a team environment with peers and customers to talk about and of course have what it takes we"d love to hear from you.
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