Base application development for POS terminals products for Asia- Pacific (APAC) region
Implement ISO8583 message standards for Asia- Pacific (APAC) region
Understand and implement compliance to POS Terminal related to ISO standards
Understand and implement in- country compliance and standards to POS Terminal
Understand and support Terminal Master Server (TMS) for Asia- Pacific (APAC) region
Manage, communicate and coordinate with Europe team on POS terminal applications development, enhancements and testing
Local compliance certifications with local body (documentations and executions)
Involve in POS Terminal partnerships process to support Indonesian market
Participate and lead in any project initiatives
Assist POS Terminal pre-sales
Provide technical requirements and effectively escalation of technical issues that will affects deliverables
Provide solutions to mitigate risks
Consolidate new user requirements for POS development and enhancements from customers
Candidate must possess at least Bachelor Degree or Higher in Computer Science field or equivalent
Preferable candidate with min 5 years of working experience in the related field
Preferably candidate who had experience in managing end to end POS Terminal applications development
Able to work independently and meet tight deadlines
Able to perform multi tasks efficiently and organised at work
Solid working knowledge and implementation experience in: EMV (Contact and Contactless), Pin Encryption, Quick Response (QR) code, Mifare, Felica
In-depth understanding of: International card scheme such as Visa, MasterCard, American Express and UnionPay International
Regional chip specifications such as National Standard Indonesian Chip Card Specification (NSICCS), Malaysian Chip Card Specification (MCCS), etc
Remote key download or automated key distribution.
Public Key Infrastructure (PKI), Symmetric and Asymmetric Key Cryptography
Derived Unique Key Per Transaction (DUKPT) encryption
Terminal Line Encryption (TLE)
At Worldline, connecting and securing transactions is what we do on a daily basis. Covering the entire payment value chain, our technological experts create and operate digital platforms that handle the millions of highly critical transactions between a company, its partners, and its customers.
Our industrial processing capabilities allow us to process billions of electronic transactions per year in our highly secured data centers. We are proud of our commitment to security and continuous operational excellence - serving our clients is our top priority. Through our platforms, we empower the right person with exactly the right service at the right moment of engagement. And we do it using our knowledge of our customers, markets and the user journey – all powered by our innovation, creativity and A-to-Z support.
We focus on three pillars of business: Merchant Services, Mobility & e-Transactional Services, and Financial Services, including equensWorldline. Our team has grown to more than 9,400 people worldwide, with an estimated pro forma annual revenue of more than € 1.5 billion.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases