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Solution Development Engineer

Keywords / Skills : NetApp OnCommand, Workflow Automation, CommVault Simpana, Symantec NetBackup, NetApp

3 - 6 years
Posted: 2018-09-26

Industry
IT/ Computers - Software
Function
IT
Role
Software Engineer/ Programmer
Posted On
26th Sep 2018
Job Description
Solution Development Engineer

Accountabilities
  • Liaison with delivery organizations - actively work with the delivery organization to ensure that the services can be operated in an effective manner. 
  • Problem and Escalation management – Actively support the delivery organization in the event of critical situations and with structural issues in the infrastructure. 
  • Publication of Standards – Lead and contribute to all DPS Technology Standards and building blocks according to T-Systems document management standards. 
  • Governance of DPS Standards – Lead in technology design and product Steering Groups to police and control standards effectively. 
  • Technology design and Product - Support effective negotiation, procurement and selection criteria of technology according to the T-Systems guidelines in technology design and product 
  • Exploiting technology – ensure a standardized method of service delivery which is aligned with T-Systems guidelines. 
  • Communications plan – contribute to an effective communications plan for all associated stakeholders 
  • Responsible for third level operational support, providing key expertise during incident resolution after escalation by the operations team, problem management en change/release management. 


Qualifications
  • University degree in Computer Science/IT or equivalent technical or professional qualification 
  • Excellent knowledge (3 years+) of Microsoft Windows Server, both with operationally and solution development/architecture perspective. 
  • Excellent knowledge (3 years+) of NetApp Storage systems, both with operationally and solution development/architecture perspective 
  • In depth and recent experience in working in an architecture / design practice covering Data Centre Services, Open Systems, Storage, Desktop, systems management, across a multi-customer organisation. 
  • Practical (NetApp related) experience with global operations based on enterprise grade systems management infrastructure, 
  • Practical experience (OS, Virtualization technologies and Storage) with global operations based on enterprise grade systems management infrastructure. 


Has excellent knowledge in one or more of the following (at least 3 years):
  • NetApp OnCommand Unified Manager and Workflow Automation, both with operationally and solution development/architecture perspective 
  • CommVault Simpana, Symantec NetBackup, or EMC NetWorker backup software, both with operationally and solution development/architecture perspective 
  • ADIC/Quantum tape library, or Quantum DXi VTL series, both with operationally and solution development/architecture perspective 
  • HDS VSP / USP / AMS hardware and management, both with operationally and solution development/architecture perspective 
  • Brocade, or Cisco SAN switches, both with operationally and solution development/architecture perspective 
  • Practical (CommVault Simpana, Symantec NetBackup, EMC NetWorker; or Quantum tape library, and VTL related) experience with global operations based on enterprise grade systems management infrastructure. 
  • Practical (HDS VSP/USP/AMS, Brocade SAN switches, or Cisco SAN switches) experience with global operations based on enterprise grade systems management infrastructure 


Possess knowledge/skills in the following technologies/skills:
  • Unix System Technologies 
  • Databases Technologies 
  • Windows Server Technologies 
  • Desktop Technologies 
  • Collaboration tools 
  • Network Area Storage Technologies 
  • Scripting Skills. 
  • Practical Experience with ITIL processes 
  • Data Networks Technologies 
  • Storage Area Networks technologies 
  • WAN /LAN Skills 
  • Clustering architectures and techniques 
  • Replication architectures and techniques 
  • Virtualisation Technologies and Techniques 
  • Has knowledge on Data Networks Technologies 
  • Has enterprise level backup management skills 


About Company

T-Systems Malaysia Sdn Bhd
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