Develop the new business in machine tool in industrial segment and increase customer base.
Ensure that communications with customers and with the company are rapid and comprehensive. Maintain good customer rapport.
Ensure thorough market coverage for relevant target industries.
Ensure constant discussions and update with immediate superior to ensure yearly sales target can be achieved.
Timely submission of customer visit reports, by the first day of the following week.
Timely submission of prospect list on a monthly basis.
Maintain a high level of technical and sales competence by keeping abreast with latest techniques and development of the products.
Familiarize oneself with the machinery/system under his/her care so that demonstration of the system can be conducted professionally.
Ensuring that Company’s reputation for high quality products and services are maintained.
Use own initiative to acquire comprehensive product knowledge.
Organize and coordinate promotional activities on consultation with immediate superior.
Professional certificates, Diploma, or Degree in Engineering.
Excellent interpersonal skills
Strong analytical capabilities
Computer knowledge in Microsoft Office - PowerPoint, Excel, MSWords and Outlook.
Those with more than 2 years in machinery business are also encourage to apply.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases