Quess Corp. Phils. is for Recruitment, Staffing, Payroll, HR and Managed Services, across the APAC region. It includes a brief introduction about our organization and also the services we offer across different business lines. We are currently managing the payroll for over 280,000+ employees globally through our automated tools and processes and I am sure we can add a lot of value to your payroll requirements.
Quess Corp is half a billion dollar organization with its operations in more than 10 different Countries. We have a staff strength of over 280,000+ Employees globally and we offer a range of services such as,
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases