Send me more jobs like this

Sr. Network Engineer (Cisco ASA Firewall and Cisco Routers) (For Boni site)

Keywords / Skills : CCNA, Cisco ASA, CCDP, CCNP, CCIE, LAN WAN, AAA, TCP/IP, SAN

3 - 5 years
Posted: 2019-10-04

Other Information Technology
Posted On
4th Oct 2019
Job Description
· Perform Network support activities in the event of operational support incidents in line with global SLAs.

· To collaborate in a team dedicated to provide Network support to Transcom call centre operations which

support activities are carried out remotely from the Service support centers.

· In collaboration with other Global infrastructure support teams perform 2nd and 3rd line support activities,

contributing with technology partners and other 3rd party solution providers

· Execute Network related business as usual requests and improvement, development changes

· Follows company-wide change control process

· Support activities to global or regional projects for implementing new network solutions or running new

release deployments

· Continuously keeping up-to-date the area related internal knowledge base and prepare required

documentation, procedure definitions in order to ensure effective support work and knowledge transfer

toward 1st line support organization units



· 5 years experience in telecommunication network platform architectures and support including system,

software platform and hardware related experience

· Experience of network/telecom operations and support in a outsource/service provider environment

· Experience of complex problem analysis with global networks

· Experience in next generation network technologies, cloud computing, Virtualization, content distribution

network is an advantage

· Defining and driving deployment of network infrastructure management tooling

· Driving network penetration testing and mitigation activities with IT operations

IT knowledge:


· Demonstrated support expert level knowledge of network technologies through achievement of at least

CCNP R&S, CCNP Security, CCDP or any of the Cisco CCIE and similar level of professional certifications.

· Deep LAN/WAN technologies skills

· FW, IPS, AAA and advanced network security skills

· Advanced Layer 2/3 & security related troubleshooting skills

· DC environments, server access technologies, FCoE, SAN, virtual switching, VM integration skills is an



· CCNP Data center certification

· Demonstrated knowledge of service framework such as ITIL

· Design level understanding of security including PCI-DSS, Firewalls, IDS/IPS, two factor authentications,

ISO 27001/2/3 as it relates to network security.

Key business requirements and experience

· Experience of working in a global organization and multiple cultures.

· Participate in management of Network vendor relationships – driving performance, SLA adherence and cost

savings· Analyze technical needs, requirements, and state of the network’s infrastructure design, integration, and


· Participate in selection of networking technologies and products for implementation

Physical Demands

· Rotating shifts, off hours availability.

· 40-hour on-site work week with on-call availability.

Work Environment

· Call centre operations

*Interested applicants may send their updated CV at

About Company


Quess, India’s leading business services provider was established in 2007. Headquartered in Bengaluru, the company serves over 1300+ customers across 8 countries. Its presence pans across 4 segments namely, Global Technology Solutions, People & Services, Integrated Facilities Management and Industrial.

Asset Management.
Quess is committed to providing a world-class customer experience while continuously working towards creating better lives. With revenues of about Rs. 34,424 million [For year ended 31st March 2016], Quess Corp is a step-down subsidiary of USD 42+ billion (as of 30th Sept 2015), multinational, Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India Limited.

Offering services across 4 verticals
• Global Technology Solutions
• People Services & Logistics
• Integrated Facilities Management
• Industrial Asset Management
• 7 ISO certified lines of businesses
• Pan India Presence of 47 offices across 26 cities
• Operating in 8 countries: USA, Canada, Srilanka, UAE, India, Malaysia, Philippines and Singapore

• Powered by more than 1,27,000 employees servicing 1300+ clients
• 9 successful acquisitions in the last 8 years

Subsidiaries :

• MFX (
• Brainhunter (
• Co-Achieve India (
• Aravon ( Divisions
• Magna (
• Hofincons (
• IKYA Human Capital Solutions (
• IKYA Search Partners (
• Dependo Logistics (
• Inedge Retail (
• Avon Facility Management Services (
• Excelus Learning Solutions (
• Maxeed Managed Services (
Similar Jobs
View All Similar Jobs

Walkin for you