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Sr. Network Engineer (Cisco ASA Firewall and Cisco Routers) (For Boni site)

Keywords / Skills : CCNA, Cisco ASA, CCDP, CCNP, CCIE, LAN WAN, AAA, TCP/IP, SAN

3 - 5 years
Posted: 2019-10-04

Nationality
Philippines
Industry
ITES/BPO
Function
IT
Role
Other Information Technology
Education
Bachelors
Degree
Posted On
4th Oct 2019
Job Description
· Perform Network support activities in the event of operational support incidents in line with global SLAs.

· To collaborate in a team dedicated to provide Network support to Transcom call centre operations which

support activities are carried out remotely from the Service support centers.

· In collaboration with other Global infrastructure support teams perform 2nd and 3rd line support activities,

contributing with technology partners and other 3rd party solution providers

· Execute Network related business as usual requests and improvement, development changes

· Follows company-wide change control process

· Support activities to global or regional projects for implementing new network solutions or running new

release deployments

· Continuously keeping up-to-date the area related internal knowledge base and prepare required

documentation, procedure definitions in order to ensure effective support work and knowledge transfer

toward 1st line support organization units

Qualifications

Experience:

· 5 years experience in telecommunication network platform architectures and support including system,

software platform and hardware related experience

· Experience of network/telecom operations and support in a outsource/service provider environment

· Experience of complex problem analysis with global networks

· Experience in next generation network technologies, cloud computing, Virtualization, content distribution

network is an advantage

· Defining and driving deployment of network infrastructure management tooling

· Driving network penetration testing and mitigation activities with IT operations

IT knowledge:

Essential:

· Demonstrated support expert level knowledge of network technologies through achievement of at least

CCNP R&S, CCNP Security, CCDP or any of the Cisco CCIE and similar level of professional certifications.

· Deep LAN/WAN technologies skills

· FW, IPS, AAA and advanced network security skills

· Advanced Layer 2/3 & security related troubleshooting skills

· DC environments, server access technologies, FCoE, SAN, virtual switching, VM integration skills is an

advantage

Desirable:

· CCNP Data center certification

· Demonstrated knowledge of service framework such as ITIL

· Design level understanding of security including PCI-DSS, Firewalls, IDS/IPS, two factor authentications,

ISO 27001/2/3 as it relates to network security.

Key business requirements and experience

· Experience of working in a global organization and multiple cultures.

· Participate in management of Network vendor relationships – driving performance, SLA adherence and cost

savings· Analyze technical needs, requirements, and state of the network’s infrastructure design, integration, and

operations.

· Participate in selection of networking technologies and products for implementation

Physical Demands

· Rotating shifts, off hours availability.

· 40-hour on-site work week with on-call availability.

Work Environment

· Call centre operations


*Interested applicants may send their updated CV at edgie.a.@quesscorp.ph


About Company

QUESS PROFILE

Quess, India’s leading business services provider was established in 2007. Headquartered in Bengaluru, the company serves over 1300+ customers across 8 countries. Its presence pans across 4 segments namely, Global Technology Solutions, People & Services, Integrated Facilities Management and Industrial.

Asset Management.
Quess is committed to providing a world-class customer experience while continuously working towards creating better lives. With revenues of about Rs. 34,424 million [For year ended 31st March 2016], Quess Corp is a step-down subsidiary of USD 42+ billion (as of 30th Sept 2015), multinational, Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India Limited.


Snapshots:
Offering services across 4 verticals
• Global Technology Solutions
• People Services & Logistics
• Integrated Facilities Management
• Industrial Asset Management
• 7 ISO certified lines of businesses
• Pan India Presence of 47 offices across 26 cities
• Operating in 8 countries: USA, Canada, Srilanka, UAE, India, Malaysia, Philippines and Singapore

• Powered by more than 1,27,000 employees servicing 1300+ clients
• 9 successful acquisitions in the last 8 years


Subsidiaries :

• MFX (www.mfxservices.com)
• Brainhunter (www.brainhunter.ca)
• Co-Achieve India (www.coachieveindia.com)
• Aravon (www.aravon.com) Divisions
• Magna (www.magna.in)
• Hofincons (www.hofincons.com)
• IKYA Human Capital Solutions (www.ikyaglobal.com)
• IKYA Search Partners (ikyasearchpartners.com)
• Dependo Logistics (www.dependo.com)
• Inedge Retail (www.inedgeretail.com)
• Avon Facility Management Services (www.avonfms.com)
• Excelus Learning Solutions (www.exceluslearning.com)
• Maxeed Managed Services (www.maxeed.com)
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