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Support and Development Manager

Keywords / Skills : HTTP networking, SSL, TLS, J2EE, Support and Development Manager , Unix/Linux system administration/ WAAS/ IBM MQ.

5 - 10 years
Posted: 2019-07-18

Nationality
Malaysia (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
IT/Computers - Software
Function
IT
Role
Software Engineer/Programmer
Posted On
18th Jul 2019
Job Description
Core Requirements: 
• Conduct routine maintenance activities such as upgrades, new customer provisioning, and hardware migrations 
• Assist in analysis, troubleshooting and fixing of software applications performance problems 
• Understand and proficiently operate SaaS environment infrastructure: monitoring systems, backups, automation tooling, reporting services, et al.
 • Maintain high standards of excellence in communication and punctuality in handling of assigned tasks 
• Promptly react to issues affecting the uptime of software products 
• Must have 7+ years of prior experience developing and scaling complex software environments for web services/ applications.
• Must have 5+ years of hands on software development in JEE environment. 
• Good to have working knowledge of Unix/Linux system administration/ WAAS/ IBM MQ. • Proficiency in at least one scripting language, particularly javascript 
• Knowledge HTTP networking, SSL, TLS. 
• Familiarity with SQL and understanding of relational databases particularly DB2, Oracle, DAAS.

Auxiliary Requirements: • Experience in running day-to-day operations of a large-scale, distributed, production SaaS environment • Experience administering and/or building any AWS cloud products • Experience using enterprise uptime monitoring solutions • Knowledge of provisioning and configuration management tools • Aptitude for troubleshooting complex problems in technologically diverse environments • Energetic attitude and high degree of personal initiative • Capacity for quickly and efficiently handling on-call escalations and doing after-hours support • Experience using a version control system (Git, SVN, etc.)

Soft Skills: • Excellent communication skills – oral and written. Listens and communicates effectively. • Evidence of successful relationship management • Available for occasional on-call after hours support. • Works well under pressure • Evidence of successful relationships with account and support teams.


About Company

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.
At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.
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