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Support Engineer

Keywords / Skills : Java, J2EE, XML, Oracle, UML, API, Connect Direct, SFTP, Unix, MQ series

5 - 15 years
Posted: 2018-12-20

Banking/Financial Services
Technical Support Engineer
Posted On
20th Dec 2018
Job Description
5+ years of working experience as TechnicalAnalyst supporting Customer onboarding for critical applications preferably in banking domain. Experience in Commercial, Transaction banking, Payments, Collections and System development life cycle is a must. Experience in working in team developing and delivering innovative applications of cutting-edge technology, should be highly organized, results-driven individual with leadership experience, and a proven ability to deliver world-class products.

Must have following
• Perform various customer support tasks such as requirements on-boarding, document generation, user setup, and tool administration
• Planning and execution of application releases and enhancements for architecture, quality assurance and requirements software
• Maintenance of system requirements
• Maintain System documentation
• schedule, plan and host meetings

Should possess Technical knowledge, Business awareness, Service awareness, Investigation and diagnostic skills and Support tool knowledge.Should have involved inall phases of SDLC, should be familiar with SDLC methodologies like Agile, Waterfall , Iterative etc, hands-on experience in technologies like J2EE, XML, Oracle, UML, API, Connect Direct, SFTP,Unix,MQ series, Informatica Power Centre,Data Exchange(DX) Data Transformation (DT), AS400, RPG, COBOLandgood knowledge in SWIFT and ISO 2002 standard message formats. Experience in managing, delivering and supporting Host to Host channels (file transfer) with product knowledge and expertise on Axway products like Edge, Secured Transport. Knowledge and experience on encryption methods like PGP, SFLIFT, MD5, Axway Activator and other widely used industry encryption methods will be an added advantage.

Must possess excellent communication, analytical skills; ability to handle multiple assignments simultaneously; confidence to work with and instruct Technical partners and other stake holders.

About Company

Accion Labs Solutions is a global Innovation-centric organization with 100% focus in the emerging technologies offering Business Innovation services, Strategic consulting, and full-lifecycle implementation services to our clients. We have experience in a range of products – consumer facing products, enterprise products, infrastructure products, EAI/ESB/BPM products.

Accion's suite of services aim to meet the unique requirements of organizations, from business consulting, developing custom solutions (Software Engineering), implementing packaged solutions (Application Implementation), to outsourcing and managing applications. We are a rapidly growing, highly competitive and responsive organization with professional management, strong technical and financial resources and deep commitment to fully serve its clients in Singapore, Malaysia, India, U.K and USA.

Opportunities abound when you work @ Accion, a World-Class Software Solutions and Service Provider.
We are always looking for professional who possess an ability to Think out of the box, the ability to evoke that Entrepreneurial streak residing somewhere within themselves and If you have outstanding skills, high energy, and like to work in a team environment with peers and customers to talk about and of course have what it takes we"d love to hear from you.

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