Join us and become a System Consultant for SAP Business Intelligence in the AMS (Application Management Services) department which is primarily responsible for the support, maintenance and development of business applications for energy trading and dispatching.
You’ll mainly perform support tasks in a team with a strong team-spirit and have ample opportunity for developing your personal and professional competences. You’ll also become part of a large IT organisation with over 500 employees worldwide and experience the good work-life balance that characterises Scandinavian work culture.
Your tasks will be to
take an active role in monitoring, maintaining and customising existing applications and systems
provide proactive support to application and operational issues across the production environment
perform problem management based on the existing production issues
work closely with the business when delivering your tasks.
Your competences include that you
have experience with back-end development in SAP BW including data sources, data models and transformations
are experienced in data extraction from heterogenous data sources
have had exposure to SAP native HANA
have had exposure to composite data models in SAP BW
have knowledge of ABAP and have basic programming skills in ABAL.
In addition, you have strong analytical skills and the ability to understand technical issues from a customer perspective. You are eager to learn new reporting solutions, have excellent verbal and written communication skills and speak and write English fluently.
Finally, it would be ideal if you have a bachelor’s or master’s degree in computer science/data warehousing.
Working at Ørsted
To be the frontrunner in the green energy transformation, we invest significantly in innovation and empower our employees to help shape the renewable energy technologies of the future. We cultivate a collaborative, dynamic and diverse work environment and encourage career-long learning and development so our people can realise their full potential.
Would you like to help shape the renewable technologies of the future?
Send your application to us as soon as possible and no later than 30 September 2018, as we’ll be conducting interviews on a continuous basis.
You should expect some travelling in relation to your work. Employment will be subject to local terms and conditions.
Headquartered in Denmark, Ørsted’s 5,800 employees develop, construct and operate offshore wind farms, bioenergy plants and innovative waste-to-energy solutions and provide smart energy products to its customers. Ørsted IT delivers professional, stable business solutions and drives the digital transformation of the Ørsted group. For more information on Ørsted, visit orsted.com.
Ørsted is one of Northern Europe's leading energy groups with headquarters in Denmark. Our business is based on sourcing, producing, distributing, trading and selling energy and related products in Northern Europe.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases