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System Engineer - Monitoring

Keywords / Skills : SolarWinds, system monitoring, Dynatrace, application monitoring, Ayehu EyeShare, SNMP, WMIHTTP Routing – OSPF, BGP, ITIL , System Engineer

4 - 9 years
Posted: 2019-10-15

Nationality
Philippines
Industry
IT/Computers - Hardware & Networking
Function
IT
Role
System Administrator
Education
Bachelors
Degree
Posted On
15th Oct 2019
Job Description
Key Responsibilities 
The System Engineer – Monitoring is in general responsible for the accomplishment of following tasks:

• Setup standard monitoring on existing and new systems using SNMP, WMI or ad-hoc protocols

• Execute daily/weekly/monthly Monitoring tasks and requests

• Design monitoring processes using standard methods and checks (SNMP and WMI checks, HTTP, SMTP, POP3, TCP port checks)

• Design and support ad-hoc monitoring solution using scripting (Linux shell, Perl, PowerShell)

• Design and support ad-hoc monitoring solution for databases (SQL Query)

• Characterize existing application and create related monitoring checks

• Quality control and continuous review of system in place

• Promoting of automation processes using process mapping to analyze and evaluate suitable areas

• Management / support / troubleshooting of Solarwinds monitoring, Dynatrace and EyeShare automation

• Review of logs to highlight mismatches / errors / problems

• Plan upgrades and update monitoring software and servers

• Documentation of procedures, reporting 


Knowledge and Experience 

• Graduate of Bachelors Degree in Computer Science or any IT related courses

• At least 6 years working experience as system or network engineer or 3 years’ experience on monitoring

• Teamwork and collaboration with other technical and non-technical teams

• Knowledge and experience with any monitoring product

• Knowledge in SolarWinds monitoring tools is appreciated

• Knowledge in Dynatrace and eyeShare is a plus

• Administration of Windows Server and / or Red Hat Linux

• Advanced networking skills (IP addressing, routing, switching)

• Scripting experience with common programming languages (Linux shell, Perl, PowerShell)

• Understanding of common protocols like SNMP, WMI, HTTP, SMTP, POP3, TCP handshake

• Understanding of web technologies like Apache, tomcat and IIS

• Understanding common network protocols (TCP/IP, Routing – OSPF, BGP)

• Knowledge of java basics is welcome

• Knowledge of ITIL and a product like ServiceNow is welcome

• Service and customer oriented

• Autonomous, flexible with working hours

• Excellent English and written communications skills



About Company

CHAMP Cargosystems Philippines (CHAMP PH) is a registered IT-enterprise providing software development and maintenance, and service support to the global CHAMP air-freight solutions for the airline industry. CHAMP PH is affiliated with CHAMP Cargosystems (CHAMP) headquartered in Luxembourg. CHAMP also operates in other countries, Zurich, United Kingdom, Atlanta, Germany and Singapore. CHAMP Cargosystems (CHAMP) prides itself as the world’s dominant player in the IT solutions space for air-freight industry. Please visit our website, www.champ.aero.

Our office is located at 7F Robinsons Summit Center Ayala Ave Makati City.
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