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Team Leader Quality Assurance (Japanese) Urgent Hiring

Keywords / Skills : Knowledge of 7 Quality Control tools, knowledge of variation management , MS office – Excel – Intermediate leve

2 - 10 years
Posted: 2019-05-27

Job Description
• Looking at ways to improve Quality of transactions & efficiency.

• Ensuring compliance to monitoring and feedback process by meeting audit target.

• Call monitoring & variance reporting.

• Providing the complaints findings to the client in a timely manner.

• Timely feedback to QAs.

• Career development & T&A of QAs.

• Assisting the Quality Manager/Quality owner in meeting the contractual requirements.

About Company

Aegis is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis has operations in 65 locations across 14 countries with more than 56,000 employees. Aegis services over 280 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail and Energy & Utilities.
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