As a Technical Buyer, you will be in charge of Indirect ,Material and will work directly with the Engineering and Manufacturing teams, to support their procurement needs and ensure suppliers understand and are able to meet company requirements.
You will be responsible for facilitating coordination between teams as new products are introduced and launched.
Being the window between Purchasing and Engineering Department, the technical buyer will work directly with the project team (Engineering, Manufacturing team) to ensure suppliers understand company requirements and can deliver as needed.
Report status to the team and provide solutions to delivery and/or quality issues.
A Technical Buyer will be responsible to collect and transmit all related Engineering documents and specifications for RFQ submissions and other related duties as assigned.
To be successful in this role, you should have:
Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic), Engineering (Mechatronic/Electromechanical) or equivalent.
Required language(s): English, Bahasa Malaysia
At least 3 Year(s) of working experience in the related field is required for this position.
Required Skill(s): Technical Buyer, Part Specification Data, Electrical
Preferably Junior Executive specialized in Purchasing/Inventory/Material & Warehouse Management or equivalent.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases