Be responsible in leading a fully functional technical team of developers, QA, technical writers, designer, etc towards the end-to-end software development in meeting complex customers’ needs and company’s product direction
Ensure governing of all technical aspects of implementation projects, lead technical briefings and participate in business requirements.
Capable in providing technical trainings and workshops with customers, internal and partners to improve their knowledge and showcase thought-leadership
Nurture, grow, motivate and train your team members in constant upgrading and embrace new technologies in alignment with company’s strategic direction
Management all technical documentation as up-to-date relevant for all stakeholders.
Work with rest of global team R&D in future releases and incorporate into the requirements for this region, APAC
More than 8 years of experience with proven track records in technical management or lead role in digital and mobile development, solution design and implementation
Experience in healthcare industry is a definite added advantage
Regional experience preferred
Prior experience in working with multiple remote teams globally
Familiar with use of JIRA, Git, Confluence
Highly entrepreneurial mindset in managing talents in your team possessing unique capabilities and passionate about latest digital and mobile technologies.
Strong understanding of industry specific technical and functional best practices, preferably in healthcare
Display strong leadership skills in the management and mentoring of your team
Demonstrate experience in driving solution design through to implementation
Confident with customers at all levels including the provision of technical advisory and presentations
Driven with keen interest towards use of constantly evolving and emerging technologies and align your team accordingly.
Extensive knowledge of architectural frameworks and best practices
Extensive knowledge of mobile development on Android/iOS
Good knowledge of TOGAF and possess Agile/Scrum certification
Good knowledge of infrastructure and security best practices
Understand the following technologies: Node.js, React.js, Redux, Meteor, MongoDB, Cordova, React Native, GraphQL.
Built on the foundation of 25 years of experience, The Executive Circle is a partnership of accomplished Executive Search Professionals supporting the needs of clients in the Asia Pacific region.
With a track record of more than 10 years each, our Consultants have successfully supported Global Multinationals, Asian Home Grown Enterprises, and Start-up Companies in their Expansion, Turnaround and Succession Planning Strategies over the years.
Having seen the boom and bust of the last 10 years have reinforced our belief that recruitment is not merely the hunt for the right technical skills.
What differentiates a successful company from the competition will ultimately depend on their ability to engage, retain and develop the right talent to become key assets to the business.
Our Consultants’ Understanding of each Industry Domain, HR Requirements & the Business Environment; our Consultative Approach to each client; and Our Commitment to the Values of Integrity, Confidentiality & Professionalism are the reasons why 75% of our assignments come from long terms repeat or referred clients.
Moving forward, our Vision is to strengthen the value we provide to our senior level clients, candidates and business associates, in whose continued Confidence, Trust and Reliance we have been privileged to attain.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases