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Technical Support Engineer (Software/ Imaging), SEA| Dental MNC

Keywords / Skills : Technical Support, Medical Devices

4 - 10 years
Posted: 2018-08-28

Job Description
Job Description
Provide business technical support services, installation & training to customers to ensure meeting customer requirements. Key focus area: Software/Imaging

Key Responsibility
  • Plan and execute projects related to dental equipment installation, user training and basic software applications. 
  • Communicate with customer/dealer on details of the installation/training to ensure it meets requirements. 
  • Conduct demonstration, training, installation, operation and maintenance and on using software applications for the dental equipment. 
  • Perform preventive maintenance as per plan. 
  • Provide technical consulting for installation, maintenance and operation of equipment at various customer locations in the SEA region. 
  • Handle Technical Support hotline calls. 
  • Provide on-site installation and trouble shooting as required. 
  • Make recommendations to improve the installation/training process. 
  • Support implementation of new product launches and application training. 
  • Performs other duties and task as assigned by their supervisor/manager 


Requirement
  • Degree/Diploma in Mechanical, Electrical or Electronic Engineering, preferred 
  • Experience: Minimum 5 to 7 years in technical support and on-site service. 2 years or more in dental or medical equipment preferred 
  • Travel: Low to moderate travel is required. Regular visits to key customers in SEA 
  • Work Place: 50% office, 50% customer sites 
  • Work Hour: 9am to 6pm. Occasional requirement to work after office hour and weekend based on customer calls 


Please contact Ewen Poh at +65 6950 0365 or charterhousehealthcare@charterhouse.com.sg for a confidential discussion

EA License no: 16S8066 | Registration no: R1550486

Only successful candidates will be notified.



About Company

Charterhouse is an Australian owned executive recruitment consultancy, which has expanded its operations in Singapore in mid 2006. Charterhouse was formed by bringing together a number of the industry's most successful, experienced and professional, permanent and contracting recruitment consultants. By merging their vast, international experience the vision was to create a business built upon not just meeting expectations but consistently exceeding them, through dedication, passion and integrity.

Charterhouse offers specialist services within the Accounting, Banking & Finance, Sales and Marketing, Technology, Industrial, Manufacturing and Engineering fields.

4 Battery Road
Bank of China Building #33-01
SINGAPORE 049908
Tel: 65 6435 5600
Fax: 65 6438 1600
Email: apply@charterhouse.com.sg
Website: www.charterhouse.com.sg
Agency License Number: 06C3997
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