Send me more jobs like this

Technical Support

Company Name Confidential

Keywords / Skills : Troubleshooting, Installation, Configuration, Helpdesk, IT Helpdesk Support, Inbound Support, Service Desk Support, Technical Support, Application Support

0 - 5 years
Posted: 2018-12-18

Nationality
Malaysia
Industry
IT/ Computers - Hardware
IT/ Computers - Software
Function
IT
Role
Technical Support Engineer
System Administrator
Education
Bachelors
Degree
Diploma
Non Degree Tertiary
Salary
3000 - 4200 MYR
Posted On
18th Dec 2018
Job Description
Job Description:
Thai Speaker : Technical Support
 Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements
 Coordinate small teams delivering basic work packaged in line with company process to meet business and customer requirements.
 Document and reports on work completed to ensure compliance with Company and Customer Procedures.
 Escalate issues in line with company processes to ensure customer demands are met.
 Evaluate escalations and action appropriately to ensure customer demands are met.
 Provide customer service to internal and external customers to ensure consistent experience.
 Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
 Identify own development needs in line with business objectives.
 Acts as a role model for colleagues with regards to technical and behavioural competencies


Similar Jobs
View All Similar Jobs


Walkin for you