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Technical Support

Keywords / Skills : Technical Support, Customer Support

0 - 1 years
Posted: 2019-03-07

Nationality
Philippines
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Fresh Graduate
Other Customer Service
Education
Bachelors
Degree
Diploma
Posted On
7th Mar 2019
Job Description
• Solve problems that are generally unstructured and require extensive use of conceptual thinking skills

• Assist external/internal users of the client's technical products or services

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

• Clarify customer requirements; probe for understanding



About Company

Quess Corp Limited (BSE: 539978, NSE: QUESS), is India’s leading business services provider. At Quess, we excel in helping large and emerging companies manage their non-core activities by leveraging our integrated service offerings across industries and geographies which provides significant operational efficiencies to our clients.
Quess has a team of over ~292,872 employees across India, North America, South America, South East Asia and the Middle East across segments such as Industrials, Facility Management, People Services, Technology Solutions and Internet Business.
Quess serves over 1,900+ clients worldwide. Established in 2007, Quess is headquartered in Bengaluru, India and has a market cap of over INR 9,601 CR as on December 31, 2018.
Quess Corp is a step-down subsidiary of Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India Limited.
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