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Telemarketing Executive cum Account Manager

Keywords / Skills : telemarketing, Account Manager, Customer Services, Customer Support, Telemarketing Executive, mandarin speaker

0 - 1 years
Posted: 2018-09-28

Job Description
Job Duties:

• Develop strong and trusted relationships with potential clients through timely and accurate communication skills.
• Assist in resolving questions or concerns raised by the customers through email, online chat, etc. in accurate timely manner.
• Manage high volume of client calls to ensure excellent customer service and satisfaction.
• Manage day-to-day operational aspects of including scope to ensure timely deliverables to the potential clients.
• Assist technical and marketing teams in developing marketing proposals and materials.
• Deliver and create recurring client value, highlights client strategic success and provide ongoing recommendations for further optimization.

We’re looking for the candidate who qualify below requirements. The pay range we’re offering is RM2400 and above.

• Language proficiency or fluent in Mandarin, Bahasa Malaysia and English. ( Candidates who know the specific language which stated will arranged into different team)
• Aggressive, persistent, energetic and willing to take challenges.
• Excellent presentation and communication skills and computer literacy.
• Possess responsible and a good team player.

Job Qualification:

• Good communication skills, aggressive, team player, persistent and eager to learn.
• Fresh graduates with/without working experiences are also encouraged to apply as training will be provided.
• Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, any field.

Why Join Us??

• Month salary RM2400.00 + Commission. Good performing advisors can easily earn above RM5000 per month.
• Comprehensive training system will be provided. Excellent career advancement opportunities.
• Medical Benefits, EPF, SOCSO and EIS coverage are provided.
• 5 working days a week with regular working hours.
• Attractive Remuneration packages; excellent conductive working environment
• Remuneration packages are negotiable depending on experience & qualifications.

任职资格
1. 中文听说读写熟练,电脑操作熟练,通晓马来或英文。
2. 激情,坚韧,充满干劲,勇于进取和挑战自我.
3. 优秀的表达、理解和沟通说服能力,以及良好的客户服务意识, 能主动与客户交流。
4. 身体健康,具有很强的工作责任心和团队合作精神。

福利待遇
1. 公司提供具有竞争性的底薪+绩效奖金+激励奖金;年终奖+丰厚红包
2. 带薪系统的岗前培训和在职提升培训,完善的职业晋升通道;
3. 国家公积金及社会保险金缴款
4. 公司实行5天8小时工作制
5. 公司会不定时举办员工聚餐旅游,庆祝生日派对等等


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