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Telemarketing Executive

Keywords / Skills : Call Center

0 - 0 years
Posted: 2018-10-23

Job Description
工作总结

岗位职责

- 公司提供客户电话,办公室办公
- 通过公司给的电话资源打电话给客户
- 享受拨打电话给潜在客户的乐趣
- 说服客户购买产品或服务
- 熟练掌握公司的各类产品知识,为客户详细解释公司产品
- 运用多种网络应用程序(微信,微博等)来提高公司品牌的知名度,以达到更多的咨询量和成交量
- 通过网络沟通工具或电话与客户进行有效沟通了解客户需求,寻找销售机会并完成指定销售业绩

任职要求
- 工作认真,有责任心,有进取心, 性格开朗
- 18-30岁,热爱电销销售行业
- 普通话标准
- 懂得基本的销售手段与技巧 *有半年以上销售经验者优先考虑
- 有较强的沟通能力及敏锐洞察能力
- 精通管理电话和电子邮件
- 回答客户关于销售演示的咨询
- 根据公司的要求完成销售目标,达成每月的各项关键绩效指标(KPI)
- 欢迎应届毕业生申请
- 热衷于客户服务
- 享受与人交流,沟通良好,并希望改善客户的体验
- 解决问题能力强,协商和建立信任关系
- 必须自我激励,冷静,善解人意,以客户为中心
- 必须能够在轮班和公共假期工作
- 会优先考虑拥有线上游戏经验的工作者

工作福利
- 工资:RM 3000
- 每月全勤奖
- 每月团队活动
- 年度公司旅游
- 年度公司晚会
- 每月佣金
- 季度奖金
- 年度奖金
- 年薪增长
- 包括EPF,SOCSO和EIS
- 每月团队午餐
- 不需要上夜班
- 交通方便(LRT和KTM)

Job Summary

Job Responsibility

To enjoy making outbound calls to all potential prospects
Persuade potential customers to purchase a product or services
Explain product or services in detailed
Answer enquiries from customers related to the sales presentation
To meet sales target consistently based on the project assigned

Job Requirements 
Experience in a customer facing role, preferably in a customer support function or a contact center
– managing calls and emails, in a fast-paced service/retail industry, is an added advantage.
- Fresh graduates are welcome to apply.
- Passionate about customer service.
- Enjoy interacting with people, communicate well, and have the desire to improve the experience of our customers.
- MUST possess a good command of Mandarin.
- Prior experience in the online gaming industry would be an advantage.
- Problem-solving, negotiation, and building trustful relationships.
- Must be self-motivated, calm, empathetic, and customer focused.
- Must be able to work in shift and Public Holiday

Salary: RM3,000.00 /month

Work benefits
Flexible scheduling of working hours
Monthly perfect attendance award
Monthly team activity
Annual company trip
Annual company dinner
Annual bonus
Annual Increment
Including EPF, SOCSO and EIS
Monthly team lunch
Key Skill(s)

About Company

Wealthpachira Service Delivery Sdn Bhd
Dynamic and exciting BPO company which currently growing rapidly and provide friendly environment to work with. Always strive to deliver excellent service and provide the best for our employees.
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