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Telesales Executive (MNC) (Lucrative Salary)

Keywords / Skills : telesales, telemarketing

2 - 7 years
Posted: 2019-05-08

Nationality
Malaysia
Industry
ITES/BPO
Courier/Freight/Transportation
Function
Sales/Business Development
Role
Telesales
Posted On
8th May 2019
Job Description
Job Scope: Telesales Executive
  • Contact potential and existing customers to inform them about the clients' products and services.
  • Maintain between 400 and 600 existing customers by telephone within the Direct Sales Segment.
  • Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related services and products and for new business development by opening new accounts.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company’s reputation.
  • Go the "extra mile" to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information.


Job Requirements
  • Diploma, Bachelor's Degree and above
  • At least 2-3 years related working experience (Telesales, Telemarketing, Sales)
  • Excellent English and Malay communication skill
  • Strong-will and result-oriented
  • Excellent in negotiation and convincing skills
  • Design-thinking growth-hacking skill


Details:
  • Salary: RM 3, 500 - RM 5, 200
  • Working Days: Monday - Friday
  • Working Hours: 8.30am - 5.30pm
  • Training is provided
  • Applicants must be willing to work in Kuala Lumpur.

Key Skill(s)

About Company

Our client is the leading international courier, parcel, and express mail division. It is the world's largest logistics company, particularly in sea and air mail. Founded since 1969, they now have over than 370,000 people working in more than 220 territories delivering over 1.3 billion parcels every year.

Our client provides parcel and document shipping, freight shipping and technology platform integration.

Our client's solutions are powered by trade, logistics and the drive and passion of all their employees. In every country, across all divisions, you will have the potential to make a global difference. But there's more to a role at DHL than the work you'll do.

Our client's organization brings together people from a wide range of cultural backgrounds – all with different skills, experiences and viewpoints. You will enjoy the diversity and the fast-paced environement.
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