- Excellent skills in Performance Testing using JMeter & Loadrunner skills - Should be well versed in defining and implementing different testing processes - Should have knowledge into performance bottlenecks analysis leveraging a variety of skills and tool sets on multiple platforms - Should be good at Performance Analysis / Monitoring - Should be able to lead small teams & work in onsite & offshore models. - Should be solution-oriented and have problem solving aptitude - Should have excellent communication and presentation skills - Knowledge of Performance tuning will be an advantage
InfoDrive Solutions (EA Licence No.13C6893) is a Technology Search and Consulting Company specialiases in providing Technology Search, Contracting, Managed Services and consulting services to Global MNC’s, SME’s and large Regional clients. We use our years of experience in recruiting strategies to create a value added service to our Customers. We cater in Technology domain in the below mentioned area:-
1. Technology Search:-
2. Contract/Staff Augmentation:-
3. Managed Services:-
At InfoDrive Solutions whatever we do we do that keeping in mind the long term relationships with our Customer, which mean going that extra mile to make the relationship stable and transparent.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases