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Thai Speaking Customer Service Representative

Keywords / Skills : Thai Speaking, Can read and Write in Thai

1 - 2 years
Posted: 2019-08-01

Job Description
Job Responsibilities:

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure 
  • potential products or services to management by collecting customer information and analyzing customer
  • Familiar with CRM systems and practices
  • Ability to multi-task, prioritize and manage time effectively
  • Strong phone contact handling skills and active listening
  • Email Support
  • Handle comments and views on Google Play Store and App Store, regarding the Application of Client.
  • Outbound calls for events
  • Live Chat Support

Essential Skills:
  • Fluent in written and spoken Thai and English
  • Customer Service
  • Market Knowledge
  • Documentation Skills
  • Listening Skills
  • Phone Skills
  • Attention to Detail
  • People Oriented
  • Good Analysis skills
  • Ability to Work Under Pressure

About Company

Cloudstaff is a global offshoring and outsourcing services provider with offices in the Philippines, United Kingdom, China and Australia. We provide companies all over the world to focus on their bottomlines with ease and effectivity; thus, helping them reduce costs and energy. Our service models target specific industries, so we could serve small start-up and large businesses.

Cloudstaff's distinctive approach includes dedication and professionalism which enables us to deliver our services. We free the time of your highly skilled staff by shifting the time intensive business tasks to more cost effective locations allowing your local staff to focus on running your business.

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