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Travel and Expense SME - Business Transformation Team

Keywords / Skills : Finance business processes Travel & Expense, Concur

5 - 8 years
Posted: 2019-04-05

Other Roles
25500 - 35000 PHP
Posted On
5th Apr 2019
Job Description
DBS is looking for a talented associate to join our Business Transformation Team (BT) as we make the shift to a process ownership model, focused on driving process improvements and automation globally. Reporting to the PTP Business Transformation lead, the T&E BT SME is responsible for process management and governance for the end-to-end MDM value chain. The T&E SME will play a key role in driving continuous improvement and standardization across the MDM function, from a people, process, and technology perspective.


• Support the overall Travel Expense and Card (TEC) program/process by supporting operations, processes, policies, and systems

• Conduct UAT during system migrations, identify gaps, and provide recommendations

• Lead Concur migrations through the DBS Transition Management process

• Monitor and support achievement of key performance metrics.

• Display organizational savvy and leverage networks to bring information and points of view from others inside and outside DBS operations.

• Conduct analysis to quantify and support the level of resources required to successfully implement changes to the business process.

• Provide input to ongoing policy governance and compliance of work instructions and policies. Coordinate with operations on work instruction development and maintenance across global locations. Understand process controls and report observations to the PTP BT Lead and BT Manager.

• Support overall training strategy development and needs assessment, including updates of global training materials. Coordinate with operational leads to support training delivery as needed

• Identify and escalate (if necessary) process deviations that are not driven by local, regulatory or tax considerations

• Conceive and present improvement opportunities which reduce costs and improve process value. Consistently promote integration of best practices and leading trends

• Drive implementation of the business planning process changes to support the appropriate blend of automated and business process solutions with respect to the Global/Regional Sales & Operations Planning.

• Coordinate and engage with key stakeholder groups across the SSC, Global and Local/BU functional teams. Support change management and communication efforts for critical transformation projects.


The successful candidate will possess the following attributes:

• 5+ years of professional experience with background in process improvement, Finance business processes Travel & Expense (T&E), Operations, program management, change management and/or system (Concur) implementation and governance

• Bachelor’s degree in Accounting, Finance, or Business Administration, Information Technology preferred

• Subject matter expert on key Travel and Expense processes and business requirements.

• Process improvement (LEAN, Six Sigma) or project management expertise preferred

• Experience with Concur preferred, with a sound understanding of supporting the T&E process

• Comprehensive experience in process design and / or optimization; experience with shared service centers with a finance background

• Excellent oral and written communication skills

• Ability to work in a team environment with strong analytical and problem solving skills around accounting analytics and processes.

• Demonstrated interpersonal skills, customer management skills, analytical, change management and communication skills

• Proficient in MS Office Suite of programs

• Ability to maintain a professional demeanor at all times with customer and coworkers; fully observe Dover’s Code of Ethical Conduct, Employee Handbook "Personal Conduct of Employees" policies and ISO Quality System Standards

• Additional experience within General Accounting, Accounts Payable preferable

About Company

Dover Corporation deliver’s innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV."
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