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Urgent Hiring for Customer support_English speaking_ Petaling Jaya

Keywords / Skills : Customer Service Executive (Voice)

0 - 8 years
Posted: 2019-08-20

Nationality
Malaysia
Industry
Customer Service
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
20th Aug 2019
Job Description
Greetings from Quess global !!

We have urgent Permanent job opening for customer care executive at Petaling Jaya

Job title: Customer Care Officer
Shift hours: 24 by 7 rotational ( 5 days work & 2 days off )
Salary : 2600 RM â€" 3300 RM (Based on last drawn salary and experience )

Responsibilities :
 Handling all incoming calls and enquiries from customers with demonstration of excellence customer service skills to meet on exceed customer needs
 Follow up and resolve customer complaints problems and ensure it’s close to satisfaction
 To respond positively and openly to feedbacks from team leaders & colleagues
 To channel and escalate any unresolved issues/complaints

Requirement:

SC is looking for talents, who is customer centric with exceptional communication skills as these agents will be supporting Malaysia market. Hence, they must be able to communicate well and shouldn’t hunt for words while on call with customers. Be courteous and professional throughout their conversation with customers.

• Min Education level : SPM PASS with credits only.
• Min 1 to 2 years of experience doing customer service jobs in any industry.
• Language proficiency : Min 8/ 10 in English, speak, read and write.
• Typing speed: Min 25 wpm

Kindly let me know your interest with your updated profile:
Full name :
Nationality :
Current Location :
Notice Period :
IC Number :
current salary :
expected salary

Please share all the above details with updated cv on : srikanth.sunkari@quessglobal.my
or whats app : 00919949217482

Note : please ignore the mail if the position requiremnet is not matching to your expectation .


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