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Urgent Opening for Technical Analyst-6 Months contract

Keywords / Skills : VMware, Linux OS, Windows, VMware vSphere, Server Hardware Support

1 - 3 years
Posted: 2019-08-07

Nationality
Malaysia
Industry
IT/Computers - Hardware
Function
IT
Role
System Administrator
Education
Bachelors
Degree
Diploma
Posted On
7th Aug 2019
Job Description
Job Description: 

We are currently having an excellent opening for the role of Analyst, IT Technical Analysis

You will be working on the Permanent Employee of Optimum Infosolutions and through Optimum you will be deployed to Cyberjaya.

Contract Tenure- 6 Months(renewable on performance basis)

Client- Dell

If interested,Request you to reply me back with the candidate basic details form

Location: Cyberjaya.

Skills required:

VMware, Windows, Linux,Server Hardware

Salary-4200+OT Allowance+Medical card

GENERAL SUMMARY

• Provides expertise to ensure holistic support, proactive monitoring, and overall health of IT infrastructure (hardware, data, software), system performance and data integrity. Utilizes appropriate IT tools to resolve issues within global, complex technical, business- and mission-critical environments. Recognizes recurring problems and proactively works cross-functionally and inter-departmentally throughout the Organization to recommend solutions and process improvements. Works with other IT groups, vendors, and business units to lead, monitor and resolve system outages

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Recognizes and troubleshoots technical problems within acceptable service levels. Monitors and reacts to output from tools and systems. Depending on priority and complexity of the incident, will escalate or troubleshoot accordingly.

• Communicates with cross-functional teams, primarily at the individual contributor level, to provide problem resolution updates. Insures incident information is accurate before escalating to other teams.

• Utilizes external and internal resources, including teammates, to investigate technology and build knowledge. Regularly contributes to departmental documentation and knowledge bases. Understands and leverages technical and incident communication structure; may be asked to participate in cross-functional teams.

• Provides technical expertise in cross-functional and intra-departmental efforts. May participate in root-cause analysis of technical incidents.

• May work on multiple problems or projects simultaneously depending on complexity.

• Participates in process and technical improvements to the IT environments and overall customer experience.

Mentor/Coach less experienced staff.



About Company

Optimum Solutions, a global technology company established in 1997 and specialized in full spectrum Software Solutions and Services. Our clientele includes major Fortune 500 organizations spanning across South-East Asia, China, India and US. Our projects and implementations primarily focus on BFSI, Manufacturing, Distribution, Technology and Healthcare verticals.

Opportunities abound when you work @ Optimum, a World-Class Software Solutions and Service Provider. Please visit www.theoptimum.net for more details
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