Send me more jobs like this

Currently This Job Is Not Live.

Walk-In: Associate Support Engineer - Thai and Mandarin

Keywords / Skills : Customer Support, Customer Service, Technical Support, Customer Support Executive, Customer Care Executive, Customer Care

1 - 3 years
Posted: 2019-04-23

Nationality
Malaysia (Candidates authorized to work in the above mention countries are also eligible to apply)
Industry
Customer Service
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive
Education
Diploma
Non Degree Tertiary
Posted On
23rd Apr 2019
Job Description
 Identify and assess customers’ needs to achieve satisfaction
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 Provide accurate, valid and complete information by using the right methods/tools
 Meet personal/customer service team and call handling.
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
 Follow communication procedures, guidelines and policies
 Take the extra mile to engage customers




Walkin for you