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"Customer Support","Customer Care"

Keywords / Skills : "Customer support", "Customer Executive", "

1 - 6 years
Posted: 2019-03-03

Nationality
Malaysia
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Salary
3000 - 3500 MYR
Posted On
3rd Mar 2019
Job Description
• Customer service by telephone, mail and chat.

• Sometimes required to use some level of judgement in defining solutions, adapt existing process, and escalate critical or more complex queries to the next level for resolution.

• Have the ability to deliver quality work in a fast paced environment.

• Understand client policies and guidelines.

• Attend and solve doubts complaints and comments to users/customers.

• Ability to perform different tasks at once.

• Flexible to work in shifts.

About Company

Tech Mahindra
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