The job of a Purchasing Executive is to provide technical support to the purchasing process and assigned department staff with specific responsibility for processing bid and purchasing documents and materials and responding to related inquiries; and maintaining vendor/source information and inventories.
To maintain purchasing documents, files and records (e.g. Requests for Proposal, vendor files, etc.) for the purpose of ensuring the availability of documentation and compliance with established policies and regulatory guidelines.
Perform general and specific clerical functions (e.g. distributing purchase orders, scheduling, copying, faxing, etc.) for the purpose of supporting departmental activities.
KEY ACTIVITIES :
Checking and responding to emails effectively;
Tracking of MRF record book, register MRF before start for sourcing of materials;
Send enquiry to vendors (minimum 3 quotations is required);
To liaise with vendors and site technical personnel;
To confirm with Vendor on the specifications, material availability, prices, terms and warranty (if applicable);
Do comparison and submit to Superior or Project Director for approvals;
Upon obtaining approval, issue the Purchase Order(s);
Get respective authorized personnel signatory for the Purchase Order;
Send out Purchase Order to Vendors by email, fax, whatsapp;
Get Vendor to acknowledge receipt by email, fax to us. Keep the acknowledged copy with the Original Purchase Order;
Ensure delivery of material(s) are on time to respective site(s);
Request Delivery Order and Invoice from Vendor after materials has been delivered;
To resolve any issues on PO’s and counter check on DO quantity against Invoice quantity for materials received from supplier(s);
To update Purchase Order summary on a weekly basis, submit report to Superior every Mondays;
To filing all Purchase Order(s) according to sequence on daily a basis;
Matching of INV and DO with Purchase Order (Original), key in to ERP the "Goods Received Note (GRN)";
Upon completion of a GRN, submit to Accounts department for payment and record the INVOICE into the ERP system;
To prepare project to project costing on materials purchased and material received, to be submitted to Management on monthly basis;
To execute any other work(s) which is requested by Superior and the Management from time to time;
To prepare monthly presentation report to the Management (presentation on every 27th of the month);
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases