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Keywords / Skills : "Tagalog Speaker", "Customer Support", "Content Reviewer"

0 - 5 years
Posted: 2019-05-21

Nationality
Philippines
Industry
Customer Service
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive
Posted On
21st May 2019
Job Description
 Primarily responsible for basic review of content and Ad policies and addresses issues assigned to them via the ticketing systems, via Chat or Email channels.

 Accountable for reviewing Ads and Content, troubleshoot issues per process specifications, perform policy review of tagged content for compliance to preset standards.

 Attend and solve doubts complaints and comments to users/customers.

 Ability to perform different tasks at once.

 Candidate should be ready to work in rotational shifts.

 Act on violating content

 Perform a wide variety of policy reviews

 To work on the projects involves reviewing contents (photos/videos/text) from various categories such as high/medium/low risk.



About Company

Tech Mahindra
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