Agile Coach - Scrum Master

Agile Coach - Scrum Master

RHB Bank Berhad
3-13 years
Not Specified

Job Description

Primary Objective:
  • Equip Agile teams with the right knowledge, tools and training to use Agile to its full potential to achieve the common objectives. Support a culture of learning and encourage behaviors towards continuous improvement through providing and receiving regular feedback in a structured loop. Use techniques to improve collaboration and transparency and help build a culture of experimentation and innovation
Key Responsibilities:

Coaching Practice & Capability

  • Facilitation - Facilitate leadership and team discussions with leaders and members. Able to adapt existing facilitation techniques to other situations.
  • Teaching - Deliver training at leadership and team level. Adapts existing training to meet context.
  • Servant Leadership – Guide the team through continuous improvement. Serve the teams. Aware of own EQ strengths and opportunities.
  • Coaching/Mentoring - Guide teams within a Tribe/CoE through conflict. Able to ask powerful questions that will move the team forward. Demonstrate ability to influence change across multiple teams.
  • Business Mastery – Sufficient understanding of the organisation’s business strategy and domain to help guide the team. Able to guide the team and leaders what is valuable.
  • Technical Mastery – Sound understanding and practical application know-how of techniques that might help the team improve and articulate the ideas to the team.
Agile Coaching

  • Coach Squad Leads, Chapter Leads and teams to improve their Agile practices and mindset.
  • Employ teaching, mentoring, and professional coaching techniques as appropriate for the circumstances and people to increase the Agile knowledge, mindset and execution of Agile values and principles.
  • Share innovative thinking and ideas from the Agile community to increase agility.
  • Draw from multiple frameworks and developmental models to provide a customized coaching approach to team / individual.
  • Incorporate strong and fast feedback loops in the coaching practice to improve both the agility of the coaches and the coaching itself.
  • Lead by example in displaying Agile behaviors.

Agile Training

  • Conduct organization-wide Agile training.
  • Lead internal training, partnering with other coaches to continuously improve the existing training material content and delivery.
  • Develop new modules or sessions for additional target audiences, circumstances or learning objectives.

Continuous Improvement

  • Own the Agile and design thinking processes in close partnership with Design Team.
  • Create and update adequate documentation for new recruits onboarding and reference.
  • Employ data driven, continuous feedback techniques to improve the process to maximize value delivery across teams in various places on the Agile maturity journey.
  • Actively look for ways to improve Agile processes.

Bachelor Degree -
  • Certified Agile Coach and/or Scrummaster (highly preferred)
  • Minimum 5 years’ working experience
  • Strong communication, interpersonal skills, patience and ability to work with diverse personality types
  • Strong disposition of continuous learning throughout career
  • Excellent team-working, collaboration and problem solving skills
  • Results oriented and customer centric
  • Excellent written and verbal English
  • Self-reliant, assertive and open for changes

Our Strategy Statement: RHB Banking Group is a multinational regional financial services provider that is committed to delivering complete solutions to customers through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experiences, underpinned by a cohesive and inspired workforce, and relationships built with stakeholders.

Ranked among the top banks in Malaysia and with a significant presence in ASEAN, RHB has strong market leadership in Malaysia across targeted products and segments. With more than 14,000 employees Group-wide, RHB’s presence spans 9 countries in the ASEAN region.

RHB Banking Group is a fully integrated financial services group in Malaysia. The Group’s core businesses are structured into business pillars, namely Group Retail Banking, Asset Management, Group Business & Transaction Banking, Group Wholesale Banking, RHB Singapore, Group Shariah Business, Group International Business and Insurance.

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