ALVM Specialist

ALVM Specialist

eTeam Workforce Pte Ltd
Malaysia
Not Specified
Not Specified

Job Description


Job Description :
QUALIFICATIONS & REQUIREMENTS:
1. Top 3 Must have skills - Knowledge on IT Asset mgmt./ Remedy asset console, Project coordination skills, Documentation skills
2. Nice to have - Communication, Remedy ver 9+ / 19.02, Discovery tools, Use case preparation and Testing knowledge
3.Skills required (but is not limited to):
  • Understanding of IT Asset management process and CMDB
  • Ability to document BRD/FSD/Use cases
  • Perform testing on pre-prod and prod environments
  • Manage the project documentation/ status updates
  • Ability to communicate and document processes
  • Good knowledge of the project life cycle and the R&R of a Functional Analyst (BRD, FSD, UAT test cases, Documentation, training etc)
RESPONSIBLITIES
  • Functional & Technical SME working on Remedy upgrade/ migration project for Service Asset & Configuration Management (SACM) / CMDB.
  • To understand functional requirements / tool capabilities and work with Project team to align processes, procedures and tools that support the use of the CMDB
  • Manage the life cycle of migration from requirement analysis through to UAT, data migration, process documentation, internal Training & awareness and go-live/handholding support

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