Analysts, CDD

Analysts, CDD

Standard Chartered
Not Specified
Not Specified

Job Description

About Standard Chartered 
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  
To us, good performance is about much more than turning a profit.  It%26#39;s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. 
We%26#39;re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities

  • Responsible to protect the Bank%26rsquo;s interest by ensuring that documentation is complete %26amp; effective, whilst assisting the RMs in their efforts to maximize revenue

  • Deliver excellent service and advice to our Corporate (Corporate %26amp; Institutional Banking) %26amp; Commercial Banking clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other IMO-related issues

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

  • Develop and maintain rapport with business stakeholders e.g. Transactional Banking (TB) teams (cross functional) for superior onboarding and ongoing support to all clients.

  • Identify common error patterns and provide feedback to the value chain

  • Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate.

  • Undertake ad-hoc duties and when delegated by Line Manager and Country Head of IMO

Client Due Diligence (CDD) and Regulatory Onboarding

  • Creation of CDD for new clients %26amp; review of CDD for existing clients and perform regulatory onboarding (e.g. FATCA, CRS) activities.

  • Respond and clear queries from Checkers / Specialists / Business CRM on a timely manner.

  • Perform checks, ensuring that CDD and Regulatory Onboarding (e.g. FATCA, CRS) output (for both new onboarding and periodic reviews of existing customers) from Client Delivery Makers and Specialists (as required) adhere to policies, procedures, and country regulatory guidelines.

  • Troubleshoot difficult cases with the relevant stakeholders, Proactively identify potential issues/concerns and escalate to management for attention / support.

  • Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.

  • Scan, upload and correctly tag documents per global documentation standards.

Targeted Improvements

  • Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client channel issues and identify opportunities to improve overall service for the clients

  • Ensure uniform approach towards implementation of Global IMO Model and adherence to DOIs

  • Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate

Automation and Streamlining

  • Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.

People and Talent

  • Provide effective orientation /guidance to new Joiners on the bank%26rsquo;s policies/procedures/processes to ensure their successful assimilation into the team and the bank

  • Develop and implement a personal learning plan with team manager, to attain necessary competencies

  • Successfully complete milestones as laid out in implemented personal learning plan

Risk Management

  • Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role remit

  • Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Operational Risk and Line Manager

  • Ensure a clear and uniform approach towards implementation of the global operating model for all IMO-related processes, and adherence to DOIs

  • Report any deviation (if any) to appropriate authorities and obtain proper dispensations

  • Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework


  • Ensure strong due diligence on document safekeeping and data confidentiality

  • Ensure correctness of documentation prior to any dispensation from the Bank

  • Ensure compliance with the internal policies and credit policies, external policies, regulatory and statutory requirements

  • Undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls

  • Highlight significant issues/errors to team leader

Regulatory %26amp; Business conduct

  • Display exemplary conduct and live by the Group%26rsquo;s Valued Behaviours and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Achieve the outcomes set out in the Bank%26rsquo;s Conduct Principles: Financial Crime Prevention; The Right Environment.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Country IMO Head, Client Delivery Managers, Specialists, Makers, and other Checkers

  • Control Governance Managers %26amp; Specialists

  • GBO Hub teams and In-country CET teams

  • Front Office (RMs, CMs, CCMs)

  • Lending Documentation Unit

  • Commodities Transaction Management Unit

  • Business CRM

  • Account Opening Teams

  • Business Operational Risk Manager

  • Client Documentation and Control

Other Responsibilities

  • Embedding Here for good and the Group%26rsquo;s brand and valued behaviours in the Integrated Middle Office team

  • Performing other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

  • Meticulous and with a good eye for detail

  • Strong drive to deliver

  • A team player with good interpersonal skills

  • Ability to work independently and able to cope with pressures from tight deadlines

  • Good writing and presenting skills in English

Apply now to join the Bank for those with big career ambitions. 
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

Job Details

Employment Types:


Banking , Others



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