Application Monitoring Specialist

Application Monitoring Specialist

AXA Group Operations Malaysia Sdn Bhd
5 - 7 Years
Not Specified

Job Description

Job Responsibilities:

  • Estimates the risks and escalates to the right support level
  • Directly participate in the creation of a QoS Competency center and on the onboarding of new people.
  • Work closely with the Application teams and propose relevant technical solutions in accordance with AXA Asia IT strategy (eg: monitoring tools, process adaptation).
  • Manage technical actions (tools configuration, troubleshooting diagnostic …) or work with the support of other SMEs from technical domains (Distributed, Network, Workplace)
  • Work with Business Developers and Senior staff for continuous improvement and enhance the application Time to Market & QoS

  • 5+ years of experience in a system operation, application support, application development or consulting role, with a focus on system & application performance monitoring.
  • Solid Linux system administration skills; Red Hat Certified Engineer (RHCE) level Linux skills or better, although certifications are not required.
  • Extensive technical experience with middleware and JAVA based application development.
  • Strong understanding of infrastructure, logging & monitoring systems (eg Splunk, LogStash, ElasticSearch, …).
  • Leads investigations to resolve problems quickly. Formalizes problems and escalates to the right level of support or development team when need be.
  • First successful experience on application performances monitoring (Dynatrace or related) is important.
  • Use to work in complex organization and in Agile delivery methodology (eg Jira, …).
  • Excellent debugging, troubleshooting, and general problem-solving skills.
  • Strong technical expertise, in particular on APM solutions (minimum 2 years of working experience in related areas).
  • Able to work closely with the business and to assume big challenges and pressure.

AXA Group Operations Malaysia Sdn Bhd

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