Application Support Engineer

Application Support Engineer

Workle Recruitment Agency
Kuala Lumpur
2-5 years
Not Specified

Job Description

Job Responsibilities 
  • Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members (L1).
  • Key technical skills are: LINUX, Windows, web technology experience (using c#) and DBMS.
  • Strong problem solving skills with good communication skills, ability to work under pressure with a high sense of urgency.
  • Looking for someone who is proactive, self-driven and able to identify improvements to address recurring issues, close monitoring gaps, and automate/reduce manual work.
Job Requirements 
  • Degree/Diploma qualifications or other formal training related with IT, Computing Studies or Information Systems required Understands the infrastructure of a Client server environment Excellent problem solving and analytical skills
  • Understanding reading C# code is required Experience writing scripts for automation purposes (e.g : Windows Batch File or Powershell or linux bash script)
  • Prior experience working in a Ticketing environment (i.e Remedy, Service Manager) and Splunk Monitoring tools would be a plus Prior experience with any DBMS (e.g : Oracle, SQL Server) would be a plus.

Established in 2009 in Kuala Lumpur, they are creators of innovative solutions ranging from online gaming, e-commerce, gamification to talent management. As of 2015, the group of companies have a total staff strength of 360 IT and creative professionals in Malaysia and
Singapore.

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