Assistant Tele Sales Associate - Interns (Indonesian Speaker)

Assistant Tele Sales Associate - Interns (Indonesian Speaker)

Teledirect Pte Ltd
Not Specified
Not Specified

Job Description

Do you want to be part of an award-winning, premium, and fast-growing outsourcing provider Do you want to work in a company that puts your growth and happiness on top of its priorities
We are looking for awesome additions to our growing workforce. Be home, belong, and start your #BeHappier journey with TDCX today!
Top Reasons to work with TDCX
• Attractive Remuneration
• Comprehensive Medical Care and Insurance Coverage
• Premium and Instagrammable Workspaces
• Engagement and Recognition Programs
• Strong Learning and Development plans for your growth and career acceleration
• Easy to locate area with direct access to public transport
• Positive culture for you to #BeHappier at work
• Enjoy flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company with 25 years of experience and more than 200 industry awards
What is your mission
  • Shadow Sales Representatives, Ads Campaign Specialist and Operations Team Members to gain insight into all aspects of the business; Attend and/or prepare a sales presentation.
  • Learn selling skills, processes, and instrument use techniques by coaching/mentoring support from Sales Representatives and/or Ads Campaign Specialist.
  • Make outbound calls from supplied lead sources and determine lead’s quality by getting in touch with actual decision makers and bypassing gatekeepers. Converse with and understands the client's requirements, demonstrating flexibility and problem-solving skills.
  • Accurately update the system on the call outcome
  • Work together with advertising campaign specialists towards service solutions.
  • Go extra mile to meet sales quota or given KPIs
  • Meeting the quality service standards
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for
  • Currently working on completion of Bachelor’s degree in a related field or equivalent.
  • Excellent written and verbal communication skills
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
  • Proficient on basic computer programs: Google Sheets, Google Docs, Google Slides or Microsoft Excel, Word, PowerPoint.
  • Proven ability to handle multiple assignments and meet deadlines
  • Strong interpersonal skills
  • Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
  • Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
  • Excellent verbal and written communication skills in English and the language of supporting market

Job Details

Employment Types:


Who is TDCX We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, Spain, and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.We are guided by a talent philosophy — selecting and employing the best professionals to make the outsourcing industry better for our people and our clients.Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

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