Associate Director, Client Management

Associate Director, Client Management

AIA Group
Not Specified
Not Specified

Job Description



Bring your career aspirations to life with AIA!This position is responsible for ensuring sustainability of revenue growth of the distribution channels assigned. This includes building a strong relationship with key personnel in respective distribution channels, effective execution of new business acquisition and onboarding, maintain and ensure renewal growth. Besides that to work closely with other support functions to ensure smooth operations delivery for excellence customer experience. other detail job scope as follows :-
Responsibilities:
. Maintain renewal persistency as per target agreed.
. Conduct presentation to the assigned distribution channel as and when required.
. Proactively managing the day to day sales productivity activities to meet target timeline.
. Implement sales strategies to maximize profit margin
. Maintain and manage strong, on-going & amicable working relationship with clients.
. Responsible for collection of bills through proactive stakeholder management.
. Develop and execute consistent communication and channel marketing activities to ensure strong pull factor for AIA brand.
. Manage customers complaint professionally.
Adhere to standard operating procedure and ensure conformance to allocated budgets of business expenditure.
This position is responsible for ensuring sustainability of revenue growth of the distribution channels assigned. This includes building a strong relationship with key personnel in respective distribution channels, effective execution of new business acquisition and onboarding, maintain and ensure renewal growth. Besides that to work closely with other support functions to ensure smooth operations delivery for excellence customer experience. other detail job scope as follows :-
Responsibilities:
  • Maintain renewal persistency as per target agreed.
  • Conduct presentation to the assigned distribution channel as and when required.
  • Proactively managing the day to day sales productivity activities to meet target timeline.
  • Implement sales strategies to maximize profit margin
  • Maintain and manage strong, on-going & amicable working relationship with clients.
  • Responsible for collection of bills through proactive stakeholder management.
  • Develop and execute consistent communication and channel marketing activities to ensure strong pull factor for AIA brand.
  • Manage customers complaint professionally.

Adhere to standard operating procedure and ensure conformance to allocated budgets of business expenditure.

Job Details

About AIA Group

For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia, reinforced by our Purpose : to help millions of people live Healthier, Longer, Better Lives . Our Purpose guides the decisions we make and the actions we take as an organisation - empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. We believe that helping to create a healthier Asia is one of the most important and valuable things we can do for our communities, today and in the future.

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