Associate - HK Life Claims (Contract)

Associate - HK Life Claims (Contract)

AIA Group
1-4 years
Not Specified

Job Description

Bring your career aspirations to life with AIA!Process authorized claims transactions within the required benchmarks
Job Responsibilities:

  • Process all Life and/or A&H/Major claims requests received as per stipulated requirements

  • Review and approve cases that exceed subordinate's authority

  • Evaluate and gather all data for claim processes, prepare medical questionnaire and to review all status and ensure efficient adjustment in claim system.

  • Ensure meeting individual quality, turnaround time and productivity benchmark

  • System enhancement/improved technology

  • Effective assessment of how the enhancement will affect claims

operation efficiency Suggest and implement workarounds before and
after system implementation Follow-up on issues post-implementation

  • Ensure Functional Specification is reviewed with 100% quality

  • Review andsupport UAT test plan

  • Assist to organize and implement team engagement activities to fostercloser team spirit and create work life balance environment.

  • Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements

Job Requirements:

  • Degree: Bachelor's Degree in Biology, Biotechnology, and Medical Science, Social Science, Business Management or equivalent

  • Language: Spoken and written n in Chinese and English, with strong written skills.

  • Experience: Fresh graduate are encouraged to apply.

  • Self-motivated and customer orientated.

  • Sound problem solving.

  • Time management skills.

  • Computer literate in MS Office.

  • Able to commit for long working hour including weekend and public holiday.

  • This is a 1 year contract position

Job Details

Employment Types:




About AIA Group

The roots of today's AIA Group can be traced to 1919 when entrepreneur Cornelius Vander Starr established his first insurance business in Shanghai, China. What followed was pioneering growth, securing AIA's position as the largest independent publicly listed pan-Asian life insurance group-spanning 18 markets and serving the holders of more than 38 million individual policies and more than 16 million group scheme members. AIA is based in Hong Kong and is listed on The Stock Exchange of Hong Kong under the stock code '1299' (ticker symbol: 'AAGIY'). AIA's contributions have supported social and economic progress across Asia, while also advancing the reach and impact of life insurance across the region. In 2020, we paid more than US$16 billion in benefits and claims, providing essential financial protection when it was needed the most. We also take pride in the long-term relationships we have developed with our customers and agents that in many cases have continued for generations. The insurance industry plays an important role in addressing the sustainability challenges our communities face. With this in mind, AIA's ambition is to be a global industry leader in Environmental, Social, Governance (ESG), shaping a sustainable future for the communities we serve and creating long-term value for our stakeholders. For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia. As we look to the future, this commitment is reinforced by our Purpose: to help millions of people live Healthier, Longer, Better Lives. Our Purpose guides the decisions we make and the actions we take as an organisation-empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. Helping create a healthier Asia is one of the most important and valuable things we can do for our communities, today and tomorrow.

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