AIA Group
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Job Description

Bring your career aspirations to life with AIA!Process new business, renewals, and change request from group policy holder as per stipulated benchmark and requirements.
Job Responsibilities:

  • Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements.

  • Performing day to day transactions and ensuring delivery quality in terms of accuracy, completeness, and timeliness on daily basis.

  • Ensure meeting personal quality, productivity, turnaround time, and attendance benchmark.

  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirement.

  • Ensure team operating efficiency.

  • Correspond and reply via email to business partners or intermediaries on clarification and enquiries on the cases received (if any*)

Job Requirements:

  • Education: Bachelor's Degree in Business Management or any field of study

  • Language: English. Proficiency in Mandarin will be additional advantage

  • Positive attitude and willingness to share and learn

  • Ability to work under pressure with minimal guidance and is a team player

  • Fresh graduate are encouraged to apply

  • 6 months contract and permanent positions available

Job Details

Employment Types:


About AIA Group

The roots of today's AIA Group can be traced to 1919 when entrepreneur Cornelius Vander Starr established his first insurance business in Shanghai, China. What followed was pioneering growth, securing AIA's position as the largest independent publicly listed pan-Asian life insurance group-spanning 18 markets and serving the holders of more than 38 million individual policies and more than 16 million group scheme members. AIA is based in Hong Kong and is listed on The Stock Exchange of Hong Kong under the stock code '1299' (ticker symbol: 'AAGIY'). AIA's contributions have supported social and economic progress across Asia, while also advancing the reach and impact of life insurance across the region. In 2020, we paid more than US$16 billion in benefits and claims, providing essential financial protection when it was needed the most. We also take pride in the long-term relationships we have developed with our customers and agents that in many cases have continued for generations. The insurance industry plays an important role in addressing the sustainability challenges our communities face. With this in mind, AIA's ambition is to be a global industry leader in Environmental, Social, Governance (ESG), shaping a sustainable future for the communities we serve and creating long-term value for our stakeholders. For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia. As we look to the future, this commitment is reinforced by our Purpose: to help millions of people live Healthier, Longer, Better Lives. Our Purpose guides the decisions we make and the actions we take as an organisation-empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. Helping create a healthier Asia is one of the most important and valuable things we can do for our communities, today and tomorrow.

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