Associate - SG Life Claims / SG CS Claims

Associate - SG Life Claims / SG CS Claims

AIA Group
Malaysia Singapore
Not Specified
Not Specified

Job Description

Bring your career aspirations to life with AIA!Process inpatient and outpatient medical claims counterparts Singapore market for individual life insurance and Group Health Insurance
  • Assess and settle individual health insurance claims arising from policies in force
  • Make recommendations and guidelines to individual/group health insurance claims
  • Process minor claims cases to meet department requirements & benchmarks.
  • Responsible to assess and pay the outpatient and inpatient hospitalization claims.
  • Responsible to review and pay cases that exceed authority limit.
  • Ensure all special account policy is attended and resolved within the agreed timeline.
  • Communicate closely with 24/7 contact centre and ensure emails are responded timely.
  • Ensure that targets are met for department Turnaround Time, Quality and
  • Productivity, in line with KPI goals
  • Performs other tasks periodically assigned by supervisor in order to meet operational and/or other requirements
  • Process all individual health insurance claims documents timely
  • Answer inquires relating to claims processing
  • Assisting team members within the team as and when required.   
  • Assist on general administration and any special allocated tasks as and when required.
  • Seek to understand rationale with facts for better claims analysis.

Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Details

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About AIA Group

For a century, we have served millions of people and generations of families all around the Asia-Pacific region.AIA is the largest independent publicly listed pan-Asian life insurance group – with a presence in 18 markets across the Asia-Pacific region.Our Vision is to be the world’s pre-eminent life insurance provider. That is our service to our customers and our shareholders.Our Purpose is to play a leadership role in driving economic and social development across the region. That is our service to societies and their people.Our Promise to help people live Healthier, Longer, Better Lives.

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